Quality Assurance Analyst (onsite)

Daniel Klaus • Full-time • Clifton Park, NY, US • 2d ago

We're looking for a detail-oriented Quality Assurance Analyst to join our Development team and play a critical role in delivering high-quality software that our clients depend on every day.

If you're passionate about software quality, enjoy solving complex problems, and thrive in a collaborative Agile environment, we'd love to hear from you.

What You'll Do

As a Quality Assurance Analyst, you'll work closely with developers, product owners, and business stakeholders to ensure our software products are reliable, intuitive, and ready for release.

Key Responsibilities

Review software requirements, technical specifications, and design documentation to develop effective testing strategies.
Create, maintain, and execute comprehensive test plans and test cases.
Perform functional, regression, integration, and user acceptance testing.
Identify, document, prioritize, and track software defects through resolution.
Validate bug fixes and verify successful implementation prior to software releases.
Collaborate with Development and Product teams to improve software quality throughout the development lifecycle.
Support business stakeholders during User Acceptance Testing (UAT) and assist with issue resolution.
Utilize browser developer tools, APIs, databases, and system logs to investigate software issues.
Participate in Agile ceremonies, functional reviews, and continuous improvement initiatives.
Communicate testing results and project status clearly with technical and non-technical stakeholders.
Recommend process improvements that enhance software quality and team efficiency.
Perform other related duties as assigned.

What You'll Bring

Required Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, or a related field.
3-5 years of experience in Software Quality Assurance or Software Testing.
Strong understanding of software testing methodologies, defect lifecycle management, and QA best practices.
Excellent analytical, troubleshooting, and problem-solving skills.
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated with a collaborative, team-first mindset.

Preferred Experience

Experience with one or more of the following is highly desirable:

Payroll, HCM, HRIS, CRM, or business software applications
Agile/Scrum software development environments
Jira, Xray, Azure DevOps
SQL Server and SQL query writing
REST API testing using Postman or Swagger
Browser Developer Tools
IIS, Windows Server, and Web APIs
Test automation tools and frameworks
Git or Azure DevOps repositories
Test data creation and management
Reviewing application, web server, and system logs for troubleshooting
Responsive web application testing

What Makes You Successful

The ideal candidate:

Takes ownership of their work and consistently delivers high-quality results.
Has a passion for technology and continuous learning.
Looks for opportunities to improve processes and challenge the status quo.
Builds strong relationships through collaboration and communication.
Demonstrates integrity, accountability, and professionalism.
Adapts quickly to changing priorities and evolving technology.
Enjoys solving problems and finding innovative solutions.
Maintains a strong focus on quality while balancing deadlines and business needs.