The NYS Public Employees Federation (PEF) is a diverse and powerful New York State labor union committed to creating a better life for our members. We represent around 50,000 professional, scientific, and technical workers in NYS government. Members include healthcare, education, corrections and supervision, youth services, direct care, and other professional titles.
Overview:
Under the direction of the Director of Special Events, the incumbent plans itineraries, and arranges accommodations, logistics and other travel services for PEF staff and PEF members. Deals directly with PEF staff and PEF members to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required in accordance with PEF policy.
Position is based in Latham, NY (office setting with occasional travel required).
Responsibilities:
- Plans, describes, and arranges travel for PEF staff and members, using knowledge of available travel services, promotions, discounts and policies.
- Books transportation and hotel reservations, using online resources, computer, and/or telephone.
- Calculates/tracks costs of travel and lodging with relation to GSA per diems and allowances under PEF policy.
- Coordinates with Finance Department for payment by PEF for all travel booked.
- Handles travel logistics for PEF Convention and other special events.
- Advises members/staff to appropriate authorities to obtain proof of citizenship and meet other requirements/regulations for international travel.
- Researches and facilitates accommodation for member/staff special needs and any necessary schedule changes as requested.
- Performs routine office work and works as part of the Special Events Department.
- Consistent and reliable attendance.
- Perform other duties as assigned.
Qualifications:
- At least two years’ experience as a Travel Agent, Event Coordinator/Scheduler/Planner, and/or relevant experience in event coordination (Travel Arrangements, Travel Management, and Business Travel).
Successful candidate must demonstrate:
- Excellent communication and customer service skills (written and verbal) to clearly communicate matters to all levels of management and members.
- Ability to maintain confidential and sensitive information.
- Strong analytical and problem-solving skills.
- Ability to handle logistics and multitasking in a fast-paced environment.
- Able to identify opportunities for improvement.
- Ability to work independently and respond flexibly to changing events.
- Strong organizational skills including time management and attention to detail.
- Ability to work independently and collaborate with various team members.
- Proficiency in travel booking platforms and office software is a plus.
- Consistent and reliable attendance is critical.
Salary and Benefits:
The salary range for this position is $45,569.00 (minimum) - $58,478.00 (maximum).
PEF offers an excellent benefit package which include:
- Health insurance with Health Reimbursement (HRA)
- Employer paid dental and vision insurance
- Flexible Spending Plan (FSA)
- Employer paid life and long-term disability insurance
- 401-k with safe harbor contribution
- Pension plan through SEIU
- Paid holidays, vacation, sick, and personal time
- Tuition reimbursement and on-going professional development
