Company Description
Aerus has a rich history dating back to 1924 and is known for excellence in our innovative technologies, unmatched service, and numerous accomplishments. Our products have been honored in the Smithsonian, and we are happy to have over 50 million satisfied customers. Aerus has been recognized as one of the top 100 direct selling companies by Direct Selling News and is a longtime member of the Direct Selling Association. We offer best-in-class products and services focused on creating healthier, safer, and more inviting homes, particularly through our Water Purification Division. Aerus is one of the most trusted names in North America, with over 99% of our customers expressing satisfaction through repeat business and referrals.
Role Description
This is a full-time hybrid role for an Appointment Scheduler, located in the Albany, New York Metropolitan Area, with some work-from-home flexibility. The Appointment Scheduler will be responsible for managing appointment bookings, providing excellent customer service, handling phone communications with professionalism, and supporting the sales team by scheduling appointments efficiently and accurately.
Qualifications
- Appointment Scheduling and Phone Etiquette skills
- Customer Service and Communication skills
- Sales-related skills
- Ability to work independently and manage time effectively
- Proficiency in basic computer applications
- Previous experience in a similar role is a plus
- High school diploma or equivalent; associate's or bachelor's degree is a plus
