Level I Systems Engineer
Empower Your IT Career with Growth, Flexibility, and Outstanding Perks!
At
StoredTech, we don't just provide IT support-we create exceptional experiences for our clients and our team! If you're a tech-savvy problem solver who loves working in a fast-paced environment, this is the perfect opportunity to grow your career with a company that
values your well-being, work-life balance, and professional development.
As a
Level I Systems Engineer, you'll play a vital role in ensuring our clients' IT systems run seamlessly while delivering
top-notch service and client delight!
Why Join StoredTech?
We believe in taking care of our team as much as we do our clients. That's why we offer:
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Birthdays Off - Because Your Special Day Matters!
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Free Aura Digital Protection for You and Your Entire Family - Keep your personal information safe.
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Flexible Work Scheduling - Balance work and life with ease.
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Career Advancement Opportunities - We invest in your growth!
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A Fun, Engaging Work Environment - Enjoy perks like a stocked snack bar, exercise equipment & popcorn machines.
What You'll Do
- Provide exceptional technical support via phone, email, and remote assistance tools.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Support clients remotely or onsite with a smile and a customer-first attitude.
- Collaborate with fellow engineers to ensure smooth system operations.
- Utilize critical thinking and established procedures to resolve client needs.
- Escalate complex technical issues to senior engineers when necessary.
- Install, configure, and maintain hardware, software, and network systems.
- Document all support interactions for transparency and knowledge sharing.
- Stay up to date with industry trends and new technologies.
What You Bring:
- 1-3 years of technical support experience (preferably in an MSP environment).
- Experience troubleshooting M365, Windows operating systems, and network issues.
- Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus.
- Strong problem-solving skills and a passion for helping others.
- Excellent communication and teamwork skills.
Perks & Benefits That Set Us Apart:
Generous Paid Time Off Policy
401k + Employer Matching
Free Employee Assistance Program (EAP)
Dental & Vision Insurance
Employer Paid STD, LTD, & Life Insurance
$2,000 Employee Referral Bonus
Certification Incentives to Advance Your Career
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Coffee & Snacks to Keep You Fueled!
Join us and be part of a company where your growth, happiness, and success matter!
