Level I Systems Engineer Empower Your IT Career with Growth, Flexibility, and Outstanding Perks! At StoredTech , we don't just provide IT support-we create exceptional experiences for our clients and our team! If you're a tech-savvy problem solver who loves working in a fast-paced environment, this is the perfect opportunity to grow your career with a company that values your well-being, work-life balance, and professional development. As a Level I Systems Engineer , you'll play a vital role in ensuring our clients' IT systems run seamlessly while delivering top-notch service and client delight! Why Join StoredTech? We believe in taking care of our team as much as we do our clients. That's why we offer: Birthdays Off
- Because Your Special Day Matters! Free Aura Digital Protection for You and Your Entire Family
- Keep your personal information safe. Flexible Work Scheduling
- Balance work and life with ease. Career Advancement Opportunities
- We invest in your growth! A Fun, Engaging Work Environment
- Enjoy perks like a stocked snack bar, exercise equipment & popcorn machines. What You'll Do: Provide exceptional technical support via phone, email, and remote assistance tools. Diagnose and resolve hardware, software, and network issues efficiently. Support clients remotely or onsite with a smile and a customer-first attitude. Collaborate with fellow engineers to ensure smooth system operations. Utilize critical thinking and established procedures to resolve client needs. Escalate complex technical issues to senior engineers when necessary. Install, configure, and maintain hardware, software, and network systems. Document all support interactions for transparency and knowledge sharing. Stay up to date with industry trends and new technologies. What You Bring: 1-3 years of technical support experience (preferably in an MSP environment). Experience troubleshooting M365, Windows operating systems, and network issues. Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus. Strong problem-solving skills and a passion for helping others. Excellent communication and teamwork skills. Perks & Benefits That Set Us Apart: Generous Paid Time Off Policy 401k + Employer Matching Free Employee Assistance Program (EAP) Standalone Telemedicine Plan Medical (including a $0 cost employee plan!) Dental & Vision Insurance Employer Paid STD, LTD, & Life Insurance $2,000 Employee Referral Bonus Certification Incentives to Advance Your Career Coffee & Snacks to Keep You Fueled! Join us and be part of a company where your growth, happiness, and success matter!
