Are you looking for a per diem position, making a positive impact on our community and families, and earning a competitive hourly rate? We are seeking organized, personable, responsible, responsive and team-oriented Guest Services Associates. If this sounds like you, we encourage you to join our dedicated operations team.

Since 1982, Ronald McDonald House Charities of the Capital Region has served more than 23,000 families facing serious childhood health challenges in our community. Through programs including the Albany Ronald McDonald House, the Ronald McDonald Family Room at Albany Medical Center, and the Ronald McDonald Family Retreat at Krantz Cottage, RMHC provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our dedicated staff and volunteers help families with sick children stay close to each other and the care they need, when they need it most.

Position Summary

The Overnight Guest Services Associate – Overnight (GSA) is responsible for providing awake overnight staff coverage for the Albany Ronald McDonald House and ensuring adherence to all policies and procedures of Ronald McDonald House Charities of the Capital Region (RMHC-CR). Primary functions include ensuring the safety of all guest families, maintaining the security of the House, completing after-hours registrations and orientations for new guests, cleaning and maintaining common areas, and providing general support for guest families. Regularly scheduled shifts are from 9:00 p.m. to 7:00 a.m. Availability needed for weeknights (Sunday-Thursdays) and holidays.

Minimum Qualifications

High School diploma or GED required
Must be 21 years of age or older
Valid NYS driver's license
Able to lift 25 lbs.

Critical Knowledge, Skills and Abilities

Ability to work with diverse families of varied socioeconomic and cultural backgrounds
Ability to work weekends and Holidays.
Ability to work with diverse volunteers and contributors
Excellent time-management, problem solving and decision making skills
Ability to communicate clearly both verbally and in writing

Job Type: Part-time

Pay: $20.99 - $21.00 per hour

Work Location: In person

Ronald McDonald House Charities of the Capital Region, Inc jobs

Overnight Guest Services Associate