Director of Talent Acquisition

Center for Disability Services • Full-time • Albany, NY, US • 15h ago

Where people get better at life!

Join us in our mission to make a difference and shape a more inclusive future.

The Center for Disability Services offers hope, innovation, and achievement to the people we support. For over 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals with disabilities. Many of the innovative programs and vital services we offer are not available elsewhere.

The Human Resources Department supports over 2,000 employees with a team of 18 dedicated professionals. Our commitment to continuous learning and a supportive work environment is essential to fulfilling our mission.

The Director of Talent Acquisition is a strategic leader responsible for shaping and executing the organization’s talent strategy to meet current and future workforce needs. This role partners closely with senior leadership to attract, engage, and retain high-quality talent across all service lines. The Director leads the Talent Acquisition function, ensuring scalable, efficient, and compliant recruitment practices while enhancing the candidate and hiring manager experience. This position plays a critical role in strengthening the Center’s reputation as an employer of choice within the region and the human services sector.

The Director of Talent Acquisition is also responsible for leading and enhancing the organization’s onboarding experience and early employee engagement strategy. This includes designing and overseeing a structured onboarding process that supports new hires through their first 90 days, ensuring a seamless transition into the organization. The Director partners with HR and operational leaders to drive early engagement, improve retention outcomes, and align onboarding practices with the Center’s mission, values, and performance expectations. Using data and feedback, this role continuously evaluates and refines onboarding and early tenure experiences to strengthen employee connection, productivity, and long-term success.

Essential Duties And Responsibilities

Strategic Leadership

Develop and execute a multi-year talent acquisition strategy aligned with organizational growth goals
Partner with executive leadership on workforce planning, talent forecasting, and succession pipelines
Establish and track key performance indicators (KPIs) including time-to-fill, quality of hire, and retention
Lead employer branding strategy in collaboration with Marketing
This role is accountable for improving early tenure retention and new hire experience metrics across the organization.

Team Leadership & Development

Provide leadership, coaching, and development to the Talent Acquisition team
Build organizational capability in recruiting, interviewing, and selection practices
Set clear performance expectations and accountability measures

Operational Excellence

Oversee recruitment operations to ensure efficiency, consistency, and compliance
Drive process improvements across sourcing, selection, and onboarding
Implement scalable systems, tools, and technology to support hiring needs

Stakeholder Partnership

Serve as a trusted advisor to senior leaders on talent strategy and hiring decisions
Collaborate with HR leadership on compensation alignment and hiring practices
Partner with department leaders to deeply understand workforce needs

Data & Analytics

Deliver actionable insights on labor market trends, hiring outcomes, and workforce metrics
Use data to inform strategy and improve recruiting effectiveness

Employer Branding & Community Engagement

Elevate the organization’s presence in the labor market
Build partnerships with schools, workforce programs, and community organizations
Represent the organization at key recruiting and industry events

Qualifications

Education:

Bachelor’s degree in Human Resources, Business Administration, or related field required
Master’s degree or HR certification (SHRM-SCP, SPHR) preferred

Experience