Surveillance Agent

Rivers Casino & Resort Schenectady • Schenectady, NY, US • $26 - $29 / hour • 3d ago

Position Summary: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, to secure safety and property assets

Job Title: Surveillance Agent

Department: Surveillance

Reports To: Supervisor Surveillance

FLSA Designation: Non-Exempt

License Type: Gaming

Target Pay: Start - $26.64 One Year - $29.60

Essential Job Functions:

Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
Must be able to pass various tests to include but not limited to all table games and Surveillance system
Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
Participate in confidential internal and external investigations
Conducts research on subpoena requests from state and federal authority
Completes daily reports and incident reports to document your activity
Held accountable for the accuracy and thoroughness of departmental records and reports
Supports other employees, supervisors, and management, regarding protection of assets in their respective departments
Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention
All other duties as assigned

Qualifications:

Excellent verbal and written communications skills in English
Must be 21 years of age or older
Gaming industry experience preferred
Ability to identify color (casino tokes are color coded)
Basic math skills – pre-employment assessment required (add, subtract, multiply and divide)
High school diploma or General Education Degree (GED), some college preferred
Ability to analyze documents and reports
Ability to obtain and maintain all necessary licensing

Working Conditions:

Regularly required to sit, stand, walk and use hands to control surveillance tools
Must occasionally lift and lift up to 25 pounds
Frequently required to stoop, crouch or kneel
Must be able to work flexible hours including evenings, weekends, and holidays
Ability to interact with others while maintaining a courteous and positive demeanor
Exposure to climate environments