The HR Operations Specialist will focus on key HR operational functions including supporting the full employee lifecycle, from onboarding to offboarding, maintaining accurate and confidential employee data within the HRIS, supporting global data analysis and reporting, and partnering with cross-functional teams to optimize HR processes. This role contributes to the efficiency of HR operations through documentation management, auditing, and system support. Additionally, the specialist provides critical assistance during high-impact periods such as open enrollment and compensation cycles, while also supporting ad-hoc projects and general administrative needs. As part of our HR team, you will work closely with HR Business Partners, Centers of Excellence, and other departments to ensure smooth processes across multiple locations worldwide.
Job Responsibilities
- Onboarding Support: Partner with Talent Acquisition and HR Business Partner teams to ensure an efficient and positive onboarding experience for new team members.
- Offboarding Support: Manage the team member offboarding process, ensuring compliance with company policies and local, state, and federal regulations.
- HRIS Data Management: Regularly update and maintain employee records in the company’s HRIS, ensuring accuracy, confidentiality, and compliance. Assist with audits and reporting to meet legal requirements. Participate in system testing and validation during upgrades or process changes to ensure correct processing in downstream systems.
- Global Data Analysis: Collect, validate, and analyze global HR data to drive HR initiatives and continuous process improvements inclusive of operations and total rewards.
- HR Metrics Reporting: Generate and interpret HR metrics, providing insights to support decision-making and process optimization within the HR department. Maintain data tracking tools and dashboards.
- File Auditing: Review and audit employee file documentation for compliance and proper storage. Provide operational support
- Documentation Management: Assist in the creation and maintenance of Standard Operating Procedures (SOPs) and other employee-facing documentation to ensure clarity, consistency and alignment with policy.
- HRIS Support: Provide technical and administrative support for HRIS configuration and user experience, ensuring smooth system operations.
- General Administrative Support: Assist with general HR administrative tasks and address team member inquiries as needed.
- Ad-Hoc Projects: Support various HR projects, and assist other department initiatives as assigned, ensuring the overall efficiency and effectiveness of the HR department. Provide additional support during critical periods such as open enrollment, year-end compensation cycles, and policy rollouts.
Core Skills/Competency Requirements
- Experience: 1-3 years in an HR operations or comparable role.
- HRIS Experience: 1+ years working directly with an HRIS system to manage employee records and generate reports
- Technical Proficiency: Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), with advanced Excel skills a plus. Experience with Cornerstone On Demand, ADP Lyric highly preferred.
- Organizational Skills: Exceptional organizational and time management skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously.
- Global Experience: Previous experience working in a multinational or global organization is preferred.
- Communication: Strong written and verbal communication skills, with the ability to collaborate across departments and address inquiries effectively.
