NYS Information Technology Services (ITS) is seeking a
Business Analyst Senior
Specific tasks will include:
- Analyze system documentation and system artifacts to develop an understanding of the associated business process.
- Elicit business system requirements using one or more of the following methods: analyze current processes, interview users, conduct group meetings, review/analyze existing documentation or system artifacts.
- Document and analyze 'as is' and 'to be' business processes.
- Develop or maintain high-level and detailed system requirements in the form of clear business requirements documents, context diagrams, process flow diagrams, data dictionaries, and use cases.
- Develop or maintain test plans and detailed test cases.
- Develop or maintain user acceptance testing plans and help desk support guides.
- Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases.
- Develop or contribute to the development of regression tests and/or user acceptance tests.
- Execute functional and system tests, including regression tests. Participate in user acceptance testing.
- Identify and document application defects and track to resolution, performing retesting as required.
- Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.
- Respond and work-through incident tickets submitted by users of business applications.
Requested Qualifications:
- 60 months experience eliciting business requirements from business customers or system artifacts and maintaining such requirements.
- 60 months experience developing business requirements and process documentation such as use cases, process flows, screen mock-ups, and data dictionaries.
- 60 months experience creating test plans and test cases, executing functional and system tests including regression tests. Ensure appropriate test coverage by mapping system requirements to test cases.
- 60 months identifying and documenting application defects, tracking defects to resolution, and performing retesting as required.
- 60 months of supporting business applications in a help-desk type environment.
Work hours and location:
- Full time role with engagement length of 21 months
- Daily work hours: 8-hour days with 1/2-hour lunch (negotiable between 8:00 am and 5:00 pm)
- Physical office location: 80 S. Swan Street, Albany, NY, 12210
- Telecommuting options: Must be at least 50% at physical work building (no exceptions)
Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
All full-time employees are eligible for the following benefits:
Medical, dental, vision health benefits
Life Insurance and AD&D (paid by company)
401k, Flexible and Dependent Care Spending Account plans.
Paid-time Off or Paid Sick Leave (amount dependent on position level and if required by state).
