Description

The Training & Development Specialist supports organizational performance and employee growth by delivering engaging training programs, administering learning systems, and facilitating onboarding initiatives. This position plays a critical role in strengthening workforce capability across operations, technical, and administrative departments.

The ideal candidate is passionate about employee development, highly organized, and skilled at creating learning experiences that drive performance, compliance, and retention.

Key Responsibilities

Learning Systems Administration

Administer and maintain the Learning Management System (LMS)
Create and manage user accounts and training assignments
Maintain accurate training records and generate compliance reports
Monitor completion rates and ensure regulatory compliance

Onboarding & Employee Experience

Facilitate new hire orientation and onboarding sessions
Coordinate internal presenters and subject matter experts
Update onboarding materials to ensure consistency and relevance
Support initiatives that enhance early engagement and retention

Training Design & Instruction

Develop and update training materials using adult learning principles
Deliver classroom, virtual, and hands-on training sessions
Adapt content to meet diverse learning styles
Evaluate training effectiveness and adjust as needed

Employee Development & Coaching

Provide career coaching and guidance to employees
Promote career pathways and development opportunities
Support succession planning and workforce readiness initiatives

Compliance & Policy Training

Conduct mandated regulatory and policy training
Deliver customer service and remedial training as needed
Ensure alignment with organizational standards and service expectations

Collaboration & Communication

Partner with department leaders to assess training needs
Work closely with subject matter experts to ensure content accuracy
Communicate training expectations and timelines clearly

Minimum Qualifications

Associate’s or Bachelor’s degree in Human Resources, Organizational Development, Education, or related field
Minimum three (3) years of experience in training, workforce development, adult education, or employee development
Experience administering a Learning Management System (LMS)
Experience facilitating group training sessions or presentations
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organizational, communication, and interpersonal skills
Demonstrated ability to manage multiple projects simultaneously
Ability to effectively engage operations, technical, and administrative employees

Preferred Attributes

Strong presentation and facilitation skills
Experience working in a unionized or public sector environment
Knowledge of adult learning theory and instructional design principles
Data-driven mindset with the ability to interpret training metrics

Why Join Us?

This is an opportunity to play a meaningful role in developing the workforce that keeps our community moving. If you are energized by helping others grow, thrive in a collaborative environment, and are committed to organizational excellence, we encourage you to apply.

Salary Range: $61,731 – $72,500

At CDTA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. CDTA believes that diversity and inclusion among our employees is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Capital District Transportation Authority jobs

Training & Development Specialist