Duties Description

Issue and cancel warrants and detainers through the NYSPIN system in regard to Office of Children and Family Services custody of youth.

Act as the on-call services for Office of Children and Family Services executive and operations personnel during off-business hours, forwarding necessary information to Community Multi Services, Detention/Voluntary Agencies, the Public Information Office, Executive Office, and other Bureau of Classification and Movement units, as necessary.

Ensure that all necessary information within the Central Communications Unit (CCU) is gathered and reported accurately in an ACCESS data base and that all necessary reports, both written and verbal, are forwarded to appropriate Agency personnel.

Additional duties will be discussed in detail during the interview.

Minimum Qualifications

Transfer Qualifications: One year of permanent competitive or 55b/c service in this title or in a title eligible for 70.1 transfer.

Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

One year of full-time experience as a dispatcher for a public safety agency including fire departments, emergency medical services, or law enforcement agency; OR one year of active-duty service as a dispatcher of military police or security personnel and an honorable discharge or under conditions in the NYS Restoration of Honor Act; OR 30 semester college credit hours from an accredited college or university.

Transitional Qualifications: You must be a current, qualified employee of the New York State Office of Children and Family Services and have had one year of permanent competitive, permanent 55-b/55-c, permanent non-competitive, or permanent labor class service in a position allocated to Grade 6 or higher.

This position may be designated 55 b/c and is subject to verification of applicant eligibility.

Additional Comments

For the duration of the NY HELPS Program, this title may be filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Background Investigation Requirements

All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.
All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.

NYS Office of Children and Family Services jobs

Youth Communications Aide (NY HELPS)