Director of Finance

Thomas Pest Services, Inc. • Full-time • Albany, NY, US • $100k - $125k / year • 2d ago

Director of Finance
APPLICANTS MUST LIVE WITHIN ONE HOUR OF ALBANY
Building relationships and enhancing the lives around us is our passion. At Thomas Pest Services, pest control allows us to achieve just that. We are a growing, service-based company seeking a data-driven Director of Finance to bring clarity, discipline, and foresight to our financial operations.

As a key member of the Leadership Team, the Director of Finance delivers clear, timely, and actionable financial insight that allows the business to run on data, protect margins, and scale profitably. Operating within the Entrepreneur Operating System (EOS), this role translates company vision, Rocks, and priorities into accurate reporting, predictive insights, and disciplined financial planning, eliminating financial surprises and supporting profitable growth and operational excellence.

Responsibilities for Director of Finance:
Financial Planning & Forecasting

Own the annual budget, rolling forecasts, and 3-year financial model
Translate company Vision, annual priorities, and EOS Rocks into financial impact
Identify financial risks and opportunities proactively
Provide scenario modeling to support strategic and operational decisions

Margin & Profitability Management

Analyze gross margin by service line, customer type, and route
Monitor labor efficiency, route density, production per technician, and overtime
Partner with Operations to improve profitability and cost control
Support pricing strategy, compensation plans, and growth initiatives

Cash Flow & Working Capital Management

Maintain a rolling 13-week cash flow forecast
Manage visibility into cash needs related to hiring, fleet, and equipment growth
Improve cash conversion and accounts receivable performance
Ensure the business can scale without cash flow stress

Financial Reporting & Controls

Oversee timely and accurate monthly close
Prepare and present financial results to the Visionary and Integrator
Maintain strong internal controls in partnership with the Controller or accounting team

Accounts Receivable & Accounts Payable Management
Accounts Receivable

Implement and monitor AR policies aligned with cash flow goals
Track Days Sales Outstanding (DSO) and drive continuous improvement
Ensure accurate and timely invoicing
Maintain AR aging reports and collection strategies
Partner with Operations and Sales on customer credit limits and terms
Analyze AR trends to forecast cash impact and identify problem areas

Accounts Payable

Optimize vendor payment terms while maintaining strong relationships
Monitor Days Payable Outstanding (DPO)
Ensure accurate and timely invoice processing and payments
Implement controls to prevent duplicate payments and errors
Analyze spend by vendor and category to identify cost savings
Maintain accurate vendor records and communication

KPI Ownership & EOS Scorecards

Define, track, and refine financial and operational KPIs
Ensure EOS Scorecards are accurate and actionable
Support Level 10 meetings with reliable, timely data
Drive accountability through clear measurables

Systems, Scalability & Strategic Partnership

Improve financial systems, reporting tools, and processes
Reduce manual work and increase scalability as the company grows
Ensure finance infrastructure supports future growth stages

Measurables

Revenue vs. forecast
Gross margin % by service line
EBITDA % vs. plan
Days Sales Outstanding (DSO)
13-week cash forecast accuracy (±5%)
AR performance benchmarks
Monthly close completed within the first 5 business days

Qualifications and Experience:

Leadership & Accountability: Strong ownership mindset with the ability to hold peers accountable using clear data and facts
Communication Skills: Ability to clearly explain complex financial information to non-financial leaders
Strategic Thinking: Forward-looking, analytical, and solution-oriented
EOS Experience: Experience working within the Entrepreneurial Operation System (EOS) or similar operating systems preferred
Cross-Functional Partnership: Proven ability to collaborate with Operations and Leadership to drive results
Education: Bachelor’s degree in Finance, Accounting, or related field (MBA or CPA preferred but not required)
Experience: Minimum of seven (7) years of progressive finance experience, preferably in a service-based, labor-driven business
Integrity & Compliance: Must successfully complete a background check, reference checks, and comply with company policies