Assistant Buyer/Sales, Lola Saratoga
Description
This position is a full-time position, focused between Assistant Buyer and Sales Associate roles. As Assistant Buyer, you support the Buying Team’s mission to maintain proper inventory and stock levels across our growing omni-channel company, including physical store locations and several digital channels. As a Sales Associate, you represent the business between one or both of our retail locations, offering impeccable customer service and helping us reach our physical sales goals. Attention to detail, the desire to create a memorable customer experience, and a commitment to accuracy while thriving in a fast paced environment is key for success in this position.
Responsibilities
Manage Inventory
Monitor new arrivals and make sure they are accurately reflected across all sales channels
Responsible for accurately tracking store transfers and executing transfers between store locations
“Tag” products to align with SKU organization and reporting needs as outlined by Buyer
Create product copy in line with the brand’s standards
Maintain accurate costs of goods and inventory counts for new and existing products
Ensure SKUs created align with product tags used in stores
Edit, maintain, and publish product photography for all SKUs
Take original detailed photography of all pre-owned items that arrive in store and edit to align with website imagery and highlight each item’s uniqueness
Coordinate and execute on-figure photos and videos of every item
Attach brand photographs to all contemporary goods and make available for sale online
Conduct sales floor responsibilities as outlined by Store Manager
Perform and execute all elements of retail operation per brand guidelines/protocols, including opening and closing procedures
Create a memorable shopping experience for our clientele and work to position our brand as a leader in the luxury handbag market
Maximize in-store presence to meet sales goals through store presentation, product knowledge, and customer relationships
Act as an ambassador of the brand by building a client base and developing relationships
Initiate sales through the development of a client database of preferences and expressed retail needs/wants, including but not limited to utilization of wishlist
Manage customer service-related questions as they arise in store, via phone, or as delegated by manager with professionalism and a positive attitude
Elevate customer service issues to Manager as needed
Assist Store Manager in executing in store events
Qualifications & Skills
Attention to detail
Commitment to accuracy
Strong organizational skills
Customer service experience
Team player
Flexibility
Strong written and verbal communication skills
Familiarity with Canva and Shopify not required but preferred
This is a full time, in person position with designated Assistant Buyer office days and Sales Associate floor days.
