Summary: Delivers food and beverage to guest table from kitchen and bar according to established procedures and customer service standards.

Job Title: Runner

Department: Food & Beverage

Reports To: Shift Manager Dukes/Asst Shift Manager Marketplace

FLSA Designation: Non-Exempt

License Type: Non-Gaming

Target Pay: Start - $23.04 One Year - $25.60

Essential Job Functions

Acknowledge the guest and delivers beverage orders in accordance to serving standards
Take guest orders accurately and completely
Always maintain a clean workstation and perform assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
Ensure the initial delivery of alcoholic and non-alcoholic beverages
Maintain a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner
Performs all other duties as assigned

Qualifications

Six Months or more of customer service experience (food and beverage industry preferred)
21 Years of age or older
Must be alcohol and food handler certified
Requires prolonged periods of standing and walking
Ability to read, write and communicate
Ability to perform basic math
Ability to understand the concept of cash handling, making change and counting it back to customers
Ability to obtain and maintain all necessary licensing
Ability to communicate with Team members and guests
Ability to be a TEAM player
Ability to successfully fulfill the pre-employment process
Ability to work flexible shifts and days of the week including holidays

Working Conditions

Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
Frequently lifts/carries 25 pounds and occasionally 50 pounds
Frequently required to stoop, crouch, or kneel
Ability to interact with others while maintaining a courteous and positive demeanor
Ability to work in a noisy environment

Rivers Casino Des Plaines

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