About NECI

NECI is the leading Automation solutions provider transforming manufacturing, lab operations, process development and process control across a range of process industries in Northeast. NECI relentlessly seeks to drive the outcomes that ‘change the game’ for our clients and is seeking team members to join in our mission.

Here’s What You’ll Get

Highly competitive Medical, Dental, and Vision Insurance
Flexible Spending or Health Savings Accounts
Unlimited Vacation Time
10 Paid Holidays
12 Paid Weeks Maternity Leave
Pet Insurance
Retirement Savings: 401(k) and Employee Stock Ownership Plan
Employee Referral Bonus
Professional Development Reimbursement
Company Paid STD, LTD, and Life Insurance

Role Summary

The Order Production Specialist serves as a pivotal link between sales, engineering, and order management teams to ensure seamless order processing, technical data accuracy, and timely customer fulfillment. This role is responsible for reviewing contracts, managing change requests, and overseeing the integration and cataloging of product and part information across business systems. They proactively engage in early-stage order triggers, technical attribute management, and provide ongoing support to both internal stakeholders and customers.

Duties And Responsibilities

Initiate order entry processes upon receipt of purchase orders, ensuring all contract and checklist requirements are met
Collaborate with engineering and sales to engage early with key customer segments, particularly for credit card orders and recurring clients
Manage and verify change requests post-sales approval and construct related documents in relevant business systems
Convert sales solutions into actionable orders, ensuring connectivity with appropriate digital platforms and ERP systems
Own technical detail aspects of product structures such as mountings, fittings, orientations, and drawing approvals, as defined by sales
Maintain and update part data, ensuring information is accurately cataloged for search, quoting, and eCommerce systems
Manage supplier updates, technical attributes within various platforms, and coordinate import/export codes as required
Support post-order activities like RMA processing and new supplier qualifications
Serve as a knowledge resource for internal teams regarding product data and order status
Understand and actively participate in our quality management system by adopting our ISO 9000 quality policy and all appropriate elements of our quality management system. This will require dedicating your efforts to the reduction, elimination, and prevention of quality deficiencies, and initiating proper actions to prevent the occurrence of nonconformities related to our products, services, processes, and quality system. This also includes your timely participation as required in Corrective and Preventive Action Requests, Quality Circles/Teams, and collaboration with other Company Departments on continuous improvement initiatives.
Participate in customer service and technical follow-up discussions as needed

Qualifications

3–5 years of technical mechanical experience
Associate’s or Bachelor’s degree, or equivalent relevant experience
Strong attention to detail and a high level of mechanical aptitude
Proficient in the use of business database/ERP systems and Microsoft Office tools
Demonstrated ability to manage complex data and documentation processes

This role offers a competitive salary rate of $60,000-$70,000, based on experience.

Must be currently authorized to work in the United States.

Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of NECI. NECI will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Please Note: NECI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.

NECI

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Order Production Specialist