• Excellent skills with the Microsoft Office suite of programs.

• Experience with data input, management, analysis, and cleaning

• Ability to research primary and secondary sources.

• Proficiency with administrative duties such as schedule management & coordination, communications and staff follow-ups, report and presentation drafting, etc.

•Skill in managing delivering on commitments, and operating with speed, accuracy, and strong judgment.

• Demonstrated the ability to interact professionally with a diverse group, executives, managers, and project team members.

• Excellent verbal and written communication skills.

•Strong work ethic.

•Detailed oriented.

•Detail oriented, strong ability to multi-task,

Education, Certifications, Degree requirements

Bachelors or Associate Degree

IT systems that will be used

Microsoft Office 365, MS Teams, Webex, Asana, Confluence (Knowledge Base), Salesforce, JIRA, NEIS, etc.

Tasks

This position will support the Operational Excellence department, supporting staff on both Learning & Development activities and Operations activities.

Specific types of tasks include:

•Schedule and coordinate meetings between teams.

•Note-taking and notes consolidation.

•Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending work is discussed and prioritized)

•Create, track, or update reports as assigned.

•Participate in User Acceptance Test (UAT) to facilitate new software or system testing as assigned •Support project documentation and material updates, data collection, data analysis, and any other tasks as assigned

•Maintain project status

•Coordinate, communicate, and monitor/manage training registrations, attendance, and completion

•Support training enrollments and Knowledge Base new hire orientations

•Support Knowledge Base and Learning Management System management and maintenance •Other related tasks, as assigned.

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