Kenswick Partners is a recruiting and staffing firm that connects professionals with opportunities in customer service, sales support, and business operations. We're hiring Customer Service Representatives to support our client base and ensure a positive experience for customers.

Responsibilities

Respond to customer inquiries by phone, email, and chat
Resolve service issues and escalate when needed
Update customer records accurately in the system
Provide clear information on products, services, and processes
Work with team members to meet service goals and maintain client satisfaction

Qualifications

Previous customer service or call center experience preferred
Strong communication and problem-solving skills
Comfortable working independently in a remote setting
Organized and detail-oriented with reliable follow-through
High school diploma or equivalent required

Benefits

Competitive pay based on experience
Remote work flexibility
Paid training and ongoing support
Opportunities for advancement

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Work from home

Work Location: Remote

Kenswick Partners LLC

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Customer Service Representative