The Company

United Iroquois Shared Services (UISS), an affiliate of Iroquois Healthcare Association is a for-profit regional group purchasing organization powered by Premier, Inc. and Acurity, Inc. providing a robust contract portfolio of goods and services & suite of supply solutions to the upstate New York healthcare market.

The Program

We have an exciting opportunity available for a Senior Regional Director for our growing team of professionals.

The Role

The Senior Regional Director is responsible for the development, retention, growth, and value realization of assigned healthcare accounts. This role serves as a strategic partner and trusted advisor to hospitals and health systems, leading account strategy, driving adoption of UISS and Premier products and services, managing cross-functional resources, and delivering measurable financial and operational value.

This position combines account management, organic growth, people leadership, strategic planning, project management, and value analysis, working collaboratively with internal teams and external stakeholders to exceed customer expectations and achieve revenue and performance goals.

Essential Duties and Responsibilities:

Account Management & Organic Growth (primary focus)

Own overall account strategy, retention, and organic growth for assigned member accounts
Develop and execute strategic account plans aligned with customer goals and performance priorities
Build and maintain strong executive relationships (CxO and senior leadership)
Lead Quarterly Business Reviews (QBRs) and recurring update meetings using meaningful savings and performance insights
Identify and execute cross-sell/up-sell opportunities using customer data and analytics
Drive adoption of supply chain, purchased services, dietary, and technology solutions

Value & Performance Improvement

Identify and support cost savings, utilization optimization, and waste reduction opportunities
Collaborate with Value Analysis Teams, clinicians, buyers, and analysts
Measure and document financial outcomes and customer impact

Implementation & Issue Resolution

Support successful implementation of products and services, including change management
Serve as a primary point of contact for timelines, risks, and issue resolution
Troubleshoot, escalate, and drive resolution of customer and supplier issues

Cross-Functional Collaboration & Deliverables

Partner closely with internal teams (Finance, Marketing & Communications, Premier SMEs, vendor partners)
Develop high-quality client presentations, reporting, and analyses using Microsoft Office and AI-based tools

Operational Responsibilities

Maintain accurate reporting and tracking related to account plans, finance, billing, and expenses
Support administrative fee and accounts receivable responsibilities as applicable

Team Leadership (as applicable)

Support a collaborative, results-driven culture through coaching and mentorship

Qualifications:

Required Qualifications

5–7+ years of experience in supply chain, healthcare account management, sales, or consulting
Bachelor’s degree preferred (or equivalent experience)
Critical thinking and problem-solving skills
Strong client management and relationship-building skills
Ability to analyze and present financial and clinical data
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Copilot, Teams preferred)
Excellent communication, problem-solving, and organizational skills
Ability to work independently in a fast-paced, collaborative environment

Preferred Qualifications

Healthcare supply chain, advisory, or technology sales experience
People leadership or team management experience
Strong understanding of value analysis and performance improvement
Prompt Engineering-proficiency in AI platforms and related technologies

Reports To: United Iroquois Shared Services Executive Director

Employment Type: Full-time, exempt

Job Function: Account Management / Client Success (Healthcare / Strategic Accounts)

Industries: For-profit Organizations

Join our team as a Senior Regional Director and contribute to creating a positive work environment where employees can thrive. We offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth. Apply today to be considered for this exciting opportunity.

Benefits:

401(k)
401(k) matching
Bonus pay
Paid time off – 30 days plus 12 paid holidays
Flexible schedule
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Vision insurance
Employee Assistance Program

Physical setting:

• Hybrid work environment with some travel to member hospitals. Candidates must reside in New York State; Upstate New York location is preferred. Travel will be approximately 25%.

Schedule: Monday to Friday, standard 37.5-hour work week.

Salary Range: $160,000 - $175,000 per year.

United Iroquois Shared Services. Inc. (UISS), does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor(s).

Iroquois Healthcare Association

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Senior Regional Director