Position: Account Manager

Compensation

Salary: $90-120k

About the Company:

I. Halper Paper & Supplies, established in 1910, is a 4th generation, family-owned business headquartered in Bayonne, New Jersey. With over a century of experience, we have become a trusted partner for the hospitality industry, including restaurants, hotels, caterers, and food service establishments in the New York Metro area. With a delivery range that extends through Boston, Philadelphia, and Washington, DC, along with a second distribution center in Miami Metro, covering all of South Florida, I.Halper Paper & Supplies carries an extensive product offering, including food service disposables, custom branded packaging, janitorial and sanitation supplies, and many eco-friendly options. Our commitment to exceptional service, environmental sustainability, and a collaborative approach to building strong relationships, has solidified our reputation in the industry as a trusted partner for every customer.

Locations Serviced: New York, New York – Manhattan, Brooklyn, Queens and Bronx, NY – Northern/Central/Southern New Jersey - Long Island and Hamptons, NY - Westchester NY - Staten Island - Connecticut - Boston - Philadelphia - Washington, DC - Baltimore - Bethesda MD/Arlington VA - Eastern PA - South Florida - Miami - Orlando - Ft. Lauderdale - West Palm Beach.

Role Objectives:

Client Portfolio Management: Oversee and nurture a client portfolio, ensuring sustained satisfaction and growth
Revenue Expansion: Identify opportunities to upsell and cross-sell, aiming to become the primary supplier for clients' back-of-house and front-of-house food service disposables, janitorial and sanitation products
Client Engagement: Maintain regular communication with clients through weekly or biweekly check-ins, providing value-added services such as product samples, updated pricing, new product information and market insights
CRM Maintenance: Document all client interactions, including notes and visit details, in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records

Key Responsibilities:

Account Management: Develop and maintain strong relationships with existing clients, addressing their needs and ensuring high levels of satisfaction
Sales Strategy Implementation: Design and execute strategic plans to upsell and cross-sell products, expanding the company's footprint within each client's operations
Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation
Collaboration: Work closely with internal teams, including purchasing and customer service, to deliver tailored solutions that meet client requirements
Reporting: Prepare regular reports on sales activities, client feedback, and market trends to inform strategic decision-making

Qualifications:

Bachelor's degree in Business, Marketing, or a related field
2-5 years of experience in sales or account management, in the food packaging/janitorial/sanitation industry
Proven ability to manage high-value client portfolios and achieve sales targets
Strong communication, negotiation, and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to analyze market data and translate insights into actionable strategies

Benefits:

Competitive salary and uncapped commissions
Comprehensive health, dental, and vision insurance plans
Retirement savings plan with company match
Supportive, collaborative work environment that values innovation and initiative

I. Halper Paper & Supplies, Inc.

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Account Manager - $90k-$120k