Who We Are

As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the USA. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

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Regional Director - Sales & Operations

We are seeking a dynamic and results-driven Regional Director to be the architect of leading and growing our regional business for the territory of New York State. This role is responsible for developing and executing strategic plans that drive revenue, operational excellence, and customer satisfaction across our sales, parts and service operations.

As a key member of the leadership team, you will oversee and lead a team, ensuring alignment with company goals while fostering a high-performance and rewarding culture. You will play a key role in identifying growth opportunities, optimizing processes and delivering exceptional service to our customers.

LOCATION: Role based in Rochester, NY or Albany, NY

SCOPE: Sales, Parts and Service operations for the state of New York

Employment Type

1 Vacancy – New Role Due to Growth!
Full-time, Permanent

Total Rewards Overview

Anticipated Salary Range: $135k - $170k annual (depending on experience and credentials)
Annual bonus opportunity
Comprehensive health and welfare benefits
Paid Vacation, Paid Personal Days and Paid Public Holidays
401(k) Matching Program

About You

Strategic thinker with strong financial and business acumen
Demonstrates sound judgment and can develop and implement effective business plans
Superior customer service and communication skills
Results-oriented and highly motivated to succeed
Ability to foster teamwork and motivate, coach and support teams to drive desired results
Strong time management skills and the ability to effectively manage resources
Ability to travel as required for business purposes within assigned region

Position Requirements/Qualifications

Education/Certification:

Completion of a degree in Business Administration or related discipline, or a combination of education, training and equivalent professional experience
Valid driver’s license with a clean driver’s record
Must be able to pass a pre-employment background check
Ability to travel throughout the USA as required

Experience

10+ years’ experience in an operations and/or sales management role, preferably within the field of Heavy Equipment, Industrial or Agricultural equipment - or related industry
Proven success in leading and managing multiple dealership branches and scaling teams for growth
Experience working with municipalities or other government entities
Solid mechanical aptitude with knowledge of parts and equipment repair processes
Previous responsibility for managing a P&L and demonstrated ability to achieve financial results
Advanced experience using MS Office suite and dealer management software
Experience creating and executing strategic plans that lead the team towards meeting organizational goals
Experience building and maintaining relationships with suppliers and customers

Operations

POSITION RESPONSIBILITIES:

In collaboration with leadership team, prepare annual operating plans, goals and objectives for the Service and Parts departments in each branch
Provide direction and support to the Parts and Service departments in each branch to ensure they are working in alignment with company objectives and key annual operating plans (AOP)
Monitor branch/department goal progress and keep each team updated on progress and key performance indicators
Implement process improvements, training and other measures as required to improve overall team efficiencies and drive business growth
Stay up to date with industry changes that impact the Parts and Service departments and/or customers and communicate applicable information effectively
Be highly involved in the branch’s’ day-to-day operations and partner with the teams on any challenges needing resolution
Partner with HR department to hire and onboard new team members
Conduct regular team meetings with each branch to provide updates and act as the liaison between head office and the branch
Plan, supervise and coach departmental managers to assist in employee development and positive branch growth
Ensure a “safety first” culture and ensure all branch and field operations are conducted in compliance with Health & Safety regulations and policies
Ensure each facility is well maintained and make recommendations to leadership on capital improvements to ensure a positive and well-branded customer and employee experience within the facility
Participate in training and/or industry events as required

Sales

In conjunction with the leadership team, establish short and long-term strategic plans and objectives for the territory consistent with the overall corporate strategic plan
Report and analyze market conditions in the region and provide recommendations to the leadership team on strategies and plans to grow market share
Establish annual goals and objectives for the sales representatives
Develop, monitor, and assess KPI’s/scorecards for sales representative
Review current and historic metrics to determine growth and territory strategy
Partner with marketing department to develop key sales and promotional campaigns for the region
Lead and provide coaching to support sales efforts
Participate in customer visits with Sales Representatives to understand their requirements and help tailor solutions to meet their needs

Supervision Of Others

Direct Reports will include a combination of Service Managers, Parts Managers, PSSRs and Regional Sales Managers

WHY WORK AT JJE?

Talented, dedicated and passionate team to work with
Exceptional best-in-class products and service offerings for our customers
Charitable Giving Program
Educational Scholarship Program
Tuition Reimbursement
Stable and growing team

Our Core People Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

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If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

Federal Signal Corporation

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Regional Director, Sales and Operations