Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for our patients. In this vital role, you'll manage patient scheduling, handle insurance verifications, and ensure smooth front desk operations. Your enthusiasm and attention to detail will help create a welcoming environment that promotes excellent patient care and efficient clinic management. This paid position offers an exciting opportunity to develop your skills in a fast-paced dental setting while making a positive impact on patients’ experiences.

Duties

Greet patients warmly and provide exceptional customer service at the front desk
Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage and benefits, including Medicare, Medicaid, and other third-party payers
Manage patient check-in and check-out processes, ensuring accurate documentation review and data entry
Handle multi-line phone systems with professional phone etiquette, addressing inquiries promptly
Assist with medical collection processes, billing, and coding using CPT, ICD-9, ICD-10 codes, and medical terminology
Maintain accurate medical records and ensure compliance with HIPAA regulations for health information management
Support administrative tasks such as filing, faxing, data entry, and managing electronic health records (EHR systems) like Epic or Meditech

Requirements

Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or dental office setting
Strong knowledge of dental terminology, medical coding (ICD and CPT), and insurance verification procedures
Familiarity with EMR systems such as Dentrix, Eaglesoft, or similar platforms like Athenahealth or eClinicalWorks
Excellent computer skills including proficiency in Microsoft Office Suite and office management software
Exceptional organizational skills with the ability to multitask in a fast-paced environment
Bilingual abilities are highly preferred to serve diverse patient populations
Prior clinic experience with medical billing, documentation review, and health information management is advantageous
Demonstrated professionalism with strong phone etiquette and customer service skills
Ability to handle sensitive patient information in accordance with HIPAA standards

This role is perfect for motivated individuals eager to grow their career in healthcare administration within a friendly and supportive environment. If you thrive on helping others and enjoy working at the intersection of healthcare and customer service, we want to hear from you!

Pay: $37.50 - $45.80 per hour

Benefits:

401(k)
401(k) matching
Bereavement leave
Credit union membership
Dental insurance
Disability insurance
Family leave
Flextime
Green card sponsorship
Health insurance
Life insurance
Loan assistance
On-the-job training
Paid sick time
Paid time off
Paid training
Pet insurance
Professional development assistance
Uniform allowance
Vision insurance
Volunteer time off

Work Location: In person

DNA Dental, PC

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Dental Receptionist