Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring the smooth running of our dental office. This role requires strong organizational skills, proficiency in various medical software systems, and a solid understanding of dental terminology and procedures. If you have a passion for patient care and a background in medical or dental office settings, we encourage you to apply.

Responsibilities

Greet patients warmly upon arrival and assist with check-in processes
Schedule appointments using electronic health record (EHR) system opendental
Manage multi-line phone systems, handling incoming calls with professionalism and courtesy
Assist with insurance claims processing
Maintain accurate patient records, ensuring compliance with HIPAA regulations
Review documentation for completeness and accuracy, including CPT coding and ICD-10 coding
Provide administrative support including filing, data entry, and clerical tasks as needed
Communicate effectively with patients regarding treatment plans, care plans, and follow-up appointments
Collaborate with dental staff to ensure optimal patient care and office efficiency

Qualifications

Previous experience as a Dental Receptionist or in a similar medical office role is preferred
Strong knowledge of medical terminology, dental terminology, ICD coding (ICD-9/ICD-10), CPT coding, and health information management
Bilingual candidates are encouraged to apply to enhance patient communication
Excellent computer skills including Microsoft Office Suite and typing proficiency (10 key typing is a plus)
Strong organizational skills with attention to detail in documentation review and record keeping
Exceptional customer service skills with a focus on patient satisfaction
Ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously

Join our team as a Dental Receptionist where your skills will contribute to providing excellent patient care in our dental clinic. We look forward to welcoming you!

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 40 per week

Experience:

Dental receptionist: 1 year (Required)

Ability to Commute:

Albany, NY 12203 (Required)

Ability to Relocate:

Albany, NY 12203: Relocate before starting work (Required)

Work Location: In person

Capital Region Periodontics and Dental Implants

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Dental Receptionist