Job Overview
We are seeking a motivated and customer-focused Dispensary Agent to join our dynamic team. The ideal candidate will play a crucial role in enhancing the customer experience within our retail environment. As a Dispensary Agent, you'll have the opportunity to provide knowledgeable assistance to clients, ensuring they receive top-notch service and guidance on our wide range of cannabis products. If you're passionate about the cannabis industry and thrive in a customer-centric environment, we invite you to apply. Flexibility in scheduling is required, and candidates must be able to work nights and weekends.

Key Duties and Responsibilities:

Assist clients in selecting products, offering guidance on strains and effects.
Stay updated on cannabis laws and regulations to ensure compliance.
Handle cash and electronic transactions accurately using our POS system.
Maintain inventory records and ensure the dispensary is clean and organized.
Adhere to compliance, safety and security protocols.
Collaborate with team members to ensure smooth operations.
Perform opening and closing duties according to SOPs.
Greet customers warmly and provide personalized recommendations.
Educate customers on different cannabis strains and their effects.
Maintain confidentiality and professionalism at all times.
Address customer complaints and escalate issues as needed.
Assist with deliveries, packaging, inventory management, and cash security.
Assist with cleaning duties, store security and product security.
Undertake assigned side projects during downtime.

Employment Requirements:

Qualified candidates must be at least 21 years old.
Valid driver’s license proving age of 21 or older.
Dependable transportation and excellent attendance.
Strong communication skills and teamwork ethic.
Ability to remain calm and professional in challenging situations.
Consistency, reliability, and adaptability.
Customer service or retail experience preferred.
Knowledge of cannabis strains and products preferred.

Experience: Preferred at least 1 year in retail or 2 years in customer service.

This description outlines the general responsibilities of a Dispensary Agent, but additional duties may be assigned by the Company as needed.

Equal Opportunity Employer:

Bloom Brothers is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or any other protected status in accordance with applicable federal, state, and local laws. Bloom Brothers complies with all applicable laws governing nondiscrimination in employment.

For any applicants who wish to join our team, please submit your resume and a brief cover letter explaining why you are interested in joining the cannabis industry and why you believe you can succeed in this role.

Please Note: The above description describes the general nature and level of work being performed by individuals assigned to this role. They do not necessarily encompass all the duties a Dispensary Agent may be required to perform, as the Company retains the discretion to add or change duties of this position at any time.

Job Type: Full-time

Pay: $16.50 - $22.00 per hour

Expected hours: 32 – 40 per week

Work Location: In person

Bloom Brothers NY

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