Description

Are you passionate about precision, technology, and making a real impact in healthcare? Join our team as an EHR Specialist, where you’ll play a vital role in keeping our electronic health record system running smoothly and accurately. If you’re someone who loves diving into details, improving workflows, and empowering others through training, this is the perfect opportunity to grow your career while contributing to exceptional patient care.

After the training period, this position may be hybrid or fully remote. Candidates must reside in New York State, preferably in the Capital Region.

Duties & Responsibilities

Serves as a subject matter expert for NextGen (EHR system), providing guidance on system functionality, best practices, workflow optimization, and user support.
Reviews patient encounters and monitors for missed charges. Enters charges when able and confers with provider as needed.
Submit and verify charges for remote audiologist and allergy department vial prep as well as hearing aid and sleep charges.
Daily Encounter Maintenance Validation
Maintenance of Unique Patient Charts – Merges Duplicate Charts
Manage Luma Accounts and Access as well as open tickets and troubleshooting with NextGen.
Prepares training material and conducts training classes in either virtual or in-person settings for new workflows.
Adheres to best practices regarding information security.
Provides remote and/or on-site support as needed to end-users in using the NextGen application.
Assists in the preparation of department guidelines, standards, procedures, and policies.

Requirements

High school diploma or general education degree (GED).
2 – 3 years of experience in healthcare administration required.
Consistent professional conduct, meticulous attention to detail, critical thinking skills and a positive attitude are essential.
Proficient computer skills including ability to master the EHR and practice management software; Experience with NextGen preferred.
Excellent written and verbal communication skills are required as well as interpersonal skills with patients, providers, and other healthcare professionals.
Problem-solving skills to research and resolve discrepancies
Demonstrate verbal and written communication in a clear, concise and accurate manner.
Excellent organization and time management skills, as well as the ability to multi-task.

Compensation

The compensation range for this position is $23 to $30. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.

Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024 and 2025. Albany ENT offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

Albany ENT & Allergy Services, PC

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EHR Specialist